C/ Baratzondo nº 3, Polígono Apatta Erreka, 20400 Ibarra (Gipuzkoa)
Tel. 943 679900 – Fax 943 679901
CIF: B-20906905 – www.obeki.com – info@obeki.com
Code: 02g.10 | Revision: 00 | Date: 06/04/12 | Page 1 of 2
COMMERCIAL
Prices and Taxes:
The prices offered by Obeki Electric Machines S.L., hereinafter Obeki, unless expressly stated otherwise, should be understood as net prices (VAT not included) for the material placed in the Obeki warehouse (Ex Works, C.P. 20400), including suitable packaging for land transport (European pallet or open wooden cage). If the buyer requires maritime packaging, 4% will be added to the total amount of the order with a minimum of €150.
Payment method:
Unless otherwise agreed, payment will be made within a maximum of 60 days from the invoice date. If payment is not made on the agreed due date, a surcharge of 0.014% per day will be applied as interest, in addition to any bank charges incurred. The delay or return of drafts automatically blocks any pending shipment.
For orders exceeding €50,000, Obeki may require an advance payment of up to 30% of the order and establish additional payment milestones (for example, upon approval of drawings or upon departure of the goods from the warehouse).
Delivery times:
These will be indicated in the offer and confirmed in case of changes. The deadlines start counting from the moment the order is perfectly defined and the previous documentation (drawings, etc.) is approved by the client. Obeki undertakes to issue said documentation within an approximate period of 2 weeks after receipt of the order.
Certificates:
They will only be delivered if expressly requested in the offer phase or, at least, before the order. Subsequent certification requirements may imply changes in price and term.
Inspection certificates from classification entities (BV, GL, LRS, etc.) will be invoiced to the client at the same cost they represent for Obeki.
Obeki guarantees compliance with the rules of said entities only if it was required and offered in the negotiation.
Any subsequent request for certificates, tests or technical documentation will only be carried out after approval by the client and a new order.
Penalty:
Penalties for delays are not accepted unless previously and expressly agreed before the materialization of the order.
TECHNICAL
Technical and constructive characteristics:
The standard materials are manufactured according to the specifications of the current catalogs or the technical descriptions of the offers or rates, designed and manufactured under ISO 9001 standards.
Start-up:
The products do not include start-up or programming. If required, they will be budgeted separately.
Finish or paint:
The materials are delivered with anti-corrosion primer and a layer of standard finish for non-corrosive indoor environments. Special requests must be agreed with their corresponding surcharge.
Warranty:
Obeki guarantees its materials for 12 months of operation or a maximum of 18 months from the invoice date.
The warranty covers design or manufacturing defects, not damage from transport, handling, assembly or incorrect maintenance.
It does not include disassembly or assembly of the product or indirect damages (loss of data, income, production, etc.), unless otherwise provided by law.
Cancellations:
Firm orders for machines designed by Obeki may not be cancelled. In exceptional and justified cases, a charge will be applied for the expenses incurred up to the date of cancellation.
RETURNS (CREDITS AND REPAIRS)
- Receipt of materials:In case of errors not attributable to the company or materials for repair/maintenance, they will only be accepted with postage paid and correctly identified (origin, reason and recipient in Obeki).
- Credits:If the return is due to errors attributable to Obeki, the full invoiced value will be paid provided that the material has not been manipulated and is in perfect condition.
- Repairs:If they are not under warranty, proceed as follows:
- a) The cost of examining the product will be communicated to the client (billable if not repaired).
- b) After acceptance, the repair will be offered. If the client does not respond in 30 days, the material will be treated as waste.
- c) Repair reports will be invoiced at €50 per report.
Competent court:
The courts of San Sebastián will be the only competent ones for any divergence between the parties.